Secure Folder

Kimya Gee

Do not use this app without backing up your files on a separate device. The app randomly delete all my content. Years of videos, photos and docs I thought I was keeping save completely gone. If something is important make sure you have copies of it on another device or find a different app. I am so upset about all that I've lost and there is no way for me to get it back.

A Google user

Doesn't work! The app is stuck in setup mode and won't let me get past the options of what type of security I want to use. I called my provider for support and they told me it was a glitch in the app and to contact Samsung. They couldn't help me either, so now I've lost all 400+ photos and videos that I transferred to the folder. I am PISSED!🤬

A Google user

It was working fine, but not as great of an experience as the old knox secure launcher within the phone. However it has some advantages. With the latest update on the Galaxy Note 9 running Oreo 8.1, secure folder doesn't work at all. I can't open the app it get out to respond in any way, even within the settings menu. This just happened as yesterday it was working fine

A Google user

Overall it's good but there's a really annoying bug. If you get a Notification in Pie, you can't press the notification button to get into the secure folder anymore. So you have to find the icon to open it. Then when you exit to another app, you're back button disappears. And the only way to get it bakc is to click the icon from the app drawer, open it., then shut down the secure folder completely. If you do like I do and hide the icon from the drawer, you'll have to restart the phone.

Julio Mendez

Seems like an update must of moved the app or locked it. Try going into your settings then choose "Apps" and find the "Secure Folder" app. Open it and choose the settings icon (gear icon) on the top, right corner. From there follow the instructions to activate the app. Remember, if you're switching to a different device, ensure to back up your Secure Folder contents from the settings within the app to the Samsung cloud. App has worked as intended for me for many years.. Hopefully that helps.

Allen Deerman

Junky. When Samsung upgraded to Android 10 secure folder lost so many features. Can no longer run two versions of poke-go, or install Amazon apps. I wish I would have known this and never upgraded to android 10. Or I wish I could downgrade secure folder to a version that worked. Maybe it's time to move to a new phone brand, one that doesn't restrict your phone so much. I paid for it let me do what I want with it.

A Google user

I needed this app today, and it's disappeared from my screen, I never set it to do that. I literally can't see it anywhere. Its installed. I've had this app for 3 years and it was great. I can never rely on it again though. It's December 13th 2019, and Samsung has done nothing, and now their email doesn't work. They just send you an automatic email that still isn't addressing my problem

Harrison Elenowitz

More like UNsecure folder ... Upon first setting up the secure folder you believe it to be a place of security where others are met with a wall to block them from seeing content you'd rather have them not. And I was just as naive. What I didn't know is that Samsung uses this to lock you out of the permissions for the apps you have installed within the folder so the it is up to the app developer and Samsung to decide how much of your data or data about you gets out. You've been warned.

c morse

For almost a year now, Secure Folder has had a serious bug where taking screenshots and then opening the keyboard caused an instant crash. Samsung has still refused to fix this. Absolutely awful. Interestingly, it only happens on one of my phones, but if you do your research, there are dozens of other people having the same problem. There is no end-user solution, just work-arounds. I expect a high quality product, not proprietary broken rubbish.

A Google user

placed apps in folder. to my surprise Sprint representative went right into an app without the need for the pin. no app was secured. on day 2 all apps in secure folder have been duplicated. the original app can still be accessed without pin. the final kicker, apps cannot be removed from secure folder without deleting them. 🤬 and I can't delete the secure folder. needless to say, I'm sorry for trying to secure my apps from the sprint representatives so they could fix my sound.