Loading Loóna: Bedtime Calm & Sleep 2.38.0 3

Ashley Cobb

I used 2 love this app back when I first tried it in 2020 & now that I'm having issues with sleep again I decided 2 get back into it. Granted I upgraded my phone since & so had 2 start over. But, now they charge you 2 have access 2 more then 1 story. Based on reviews I've read, unless you plan 2 keep a subscription then it's best 2 not even do the free trail. Needs 2 be a risk free trial that would help make it likely someone will get a subscription, as well as refunds when creator is at fault.

S B

Many of you warned against the trial. I used the 1st day of trial for $1. I didn't cancel in time due to working lots of military shifts. Needed money for groceries and account was emptied. Saw my account was charged for Loona a few minutes before. Promptly requested cancellation and refund, but they tell me I used the service, so no refund, which is untrue. Never opened the app after trial period but apparently the trial counts as the billable usage period. Wish I knew that. Seconds too late

EG

THIS APP STOLE MY MONEY! No communication from customer service! I signed up for the trial period and canceled before it ended. I have emails showing this and even the app store shows that I'm unsubsribed. It said the subscription price would be $39.99 for the year and They even offered me a rate of $19.99 to stay, but I declined. Somehow I got charged $64!!