Wolt Delivery: Food and more

Γιαννης Κοντόπουλος

Such an awful experience. First things first, I created an order, waited for 30 minutes and then the app sent me a notification that the order has been delivered, while it hadn't. I waited for 30 more minutes, just in case there was a problem somewhere and then contacted the support. They said, that I maintain multiple accounts (been using Wolt for less than a week), that my order is cancelled and my account is deactivated. That's all. Well, seemed good at first, but it seems it isn't.

Oleksandr Kulkov

I really liked the app, but it happened quite a lot of time that I was spending like 10 minutes picking an order from a restaurant, but when I try to order it, it tells that delivery to my location is no longer possible because they suddenly restricted the delivery range. Bruh, charge extra for delivery at least, don't cut the option completely!

Maksim Moskvitin

Nice app, but with more and more restaurants offer "limited delivery tracking only". Since the main reason to choose wolt is this tracking, I really miss the option to filter them out. That's why 4*. P.s. it would be also super nice to add allergens filter to the search.

Alex Katz

Delivered my 25 euro order to the wrong address it automatically preselected. 3 months ago I moved to a new address. I've been ordering wolt to the new address for the past 3 months without any problems. Somehow wolt preselected my old address (even though I was at the new address the whole time) and I didn't notice it. Usually it preselects the last location or at least based on gps Support told me that I should have checked it and it's not a bug. "Read ToS". So it can happen to you

Ales Nevesely

Not about the app, but the service itself. Terrible experience with delivery. Late (I mean, double the ETA), courier rude (which resulted in me being ruder). Uninstalling and will never use it again. Luckily there are other options in my city.

Valentin Amato

after I have chosen a restaurant and selected some food from the menu and then accidentally closed the restaurant page - there is no quick way to return to my order list. I have to remember the name of the restaurant, find it in the list and go back to its page to continue make an order! Are you in the Stone Age and can't add a some basket to the app?? Hire a ux designer! and why do I pay a tip to the delivery person in advance, and not during the assessment of the quality of the delivery/order?

Shiva Shadowsong

First time user here, very easy to use and the delivery process is simple, always keeps you up to date with what's happening, and the couriers seem professional. Don't even have to speak to them if you don't want to, they just drop off your order at the door.

Nikola D

I used to enjoy this app but few times now i have issues with orders. Last time my order was quite late, food very cold, asked for a refund and they gave me like 30% refund for cold food. I use glovo as well and when they make a mistake especially to customers who order a lot they give a proper treatment. Wolt feels like a cheap app and company because of this. I will def. order less from this app from now on.

Gio

I've been blocked twice by this app based on certain unclear security reasons. Support team is helpless. First time I've managed to unblock myself by escalating to Wolt security team. I was able to make an order once after that. The second time I was trying to make an order I found myself blocked again. Unbelievable! Don't want my money? Won't get it.

Dominykas Cygas

The overall experience of the app is great, but can rate it a 4 for now. Since this app allows for international people to work, having the ability to configure your notes to fit specific language settings would be neat. Example, in my settings, there's two note fields, Lithuanian and English, I set them up and someone who speaks English and uses the English language for the app they would see the English note for reaching my address and vice versa for Lithuanian delivery personnel