LG TV Plus

A Google user

The app crashes as soon as I even attempt to connect to the TV. Edit in response to dev reply: You gave me troubleshooting steps for failure to connect. That is not the same as the app crashing. It has nothing to do with the television or my Wi-Fi network. It's so annoying to get a dev response like this, which demonstrates they didn't even read or understand the feedback.

A Google user

1) Fails to connect repeatedly -- and when you restart your phone, the pairing process starts again. -2 stars. 2) You can't turn your TV on from inside the app. -1 star. 3) Requires storage permissions, even if you don't plan to screen mirror photos/videos. -1 star. Without storage permissions, app will not start. Aside from that, the app works nicely when it does work -- very fluid. For refrence, I have a 2017 C7.

A Google user

Works for my 2017 55" C7P model, even after updating the TV's software. Issues: Cannot use a keypad to type on the TV. Should be a simple thing, but they really want to sell their wireless keyboards so they omitted that. Also the info button is not on the Live TB tab where the volume and channel select buttons are. You have to switch tabs in the app to hit info. The touchpad works pretty well for controlling the on screen pointer, but gets jerky when moving slowly trying to type.

A Google user

I'll give 5 stars, if you create an update where I can rename my inputs. Within the app. So that instead of trying to remember my PS4 is on HDMI1 PC on HDMI2, Xbox1... Ect, I can see simple names within the app. (and possibly toggle the visibility of ports I don't use??) Other than that pretty great, only issue is I can't turn on the TV, with the app when the TV is off. But to limit power draw, that is to be expected. Other than that great. Love the screensharing feature.

Keri

This app, when it works, is perfect. Too bad it never works. Main issue is it can NEVER connect to my TV. My phone picks up the signal for the TV, but for some reason this app doesn't. Everything was already set up perfectly, but randomly it doesn't want to connect, lately it's always. Everything is connected to the same wifi connection so it has to be a bug that desperately needs to be fixed. No way am I going to download the Thin Q thing and forcefully register my TV just to use a remote.

J. Douglas Morrison

05/12/20: I'm changing my review. There is absolutely nothing wrong with this app. In fact, it works perfectly. This entire time it was the cable company lying. It was their cheap junk equipment that was causing all my issues. If your remote app worked before & suddenly just stopped & if your internet provider is Charter/Spectrum. It's definitely not the app or your phone. It's their WiFi and router boxes. They finally sent a technician here today who knew what he was talking about & doing.

A Google user

Horrible! Have had this app for a couple of months, and it connects to my NEW LG tv about 10% of the time (so, no troubleshooting for settings would help). Have reset and rebooted both the TV and device, and uninstalled and reinstalled the app, to no avail. The remote function has not connected, now, in a couple of weeks, despite trying it daily.

My Id

I quite like this remote/app. It's nothing fancy with a strange, but effective, layout, but a huge improvement on the awful physical remote that comes with the TV (32LM6300PLA). The one MAJOR issue is connection between the app (phone) and the TV. It is often difficult and sometimes impossible to achieve (or maintain) such a connection, even when the phone is already connected to the TV (or when it is not) and when an alternative (non-LG) remote/app is connected (or subsequently closed).

A Google user

The overwhelming majority of the time I try to use the app I get stuck with the popup saying the TV must be turned on the use this app. I wouldn't mind this if the tv was off for obvious reasons, but when I'm actively watching something on said TV and can not navigate past the popup until the TV is "turned on". I wonder why I keep trying the same thing over and over again expecting a different result.