Groupon – Deals & Coupons

Frances Shu

Terrible. I recieved a gift certificate and picked out 3 items. I couldn't find anywhere to pay with the gc on the app. Contacted customer service to go to a special webpage and was able to add it. Went to pay and one of my items was removed because it was sold out. Now I still have money left over, but not enough to cover the minimum $35 for free shipping. Horrible shopping/paying experience.

A Google user

Groupon can have some incredible deals especially if you use the discounts or sales that they have at the time of your purchase. I have had some difficulties with items that I did not receive. Its almost impossible to get any contact back from Groupon or the seller so that's a problem that needs to be changed but otherwise it's a good app and very useful

A Google user

Groupon is a great way to save money and support local businesses at the same time! Our family also uses it to find (and save on) fun weekend activities, getaways and party events. We've used the app while on vacation quite a few times, too! I've saved on many products, as well. I always check my notifications for additional coupons and deals that make the already low-cost offers even sweeter! The app is time-saving and easy to use. It's by far the best app I've found of it's kind!

A Google user

Reviews on products are pretty vague.... they only post great reviews and in a way creating bad advertising. I've purchased several items and was very disappointed. Sizing, quality, etc. and to return them it was too much of a hassle.. I know, I can always try other options but I've also had good experiences... pay attention to your products and really put it out there the way they really are and work..

A Google user

Yes sometimes you can find great deals. The one issue that was the most frustrating out of a few was, placed a order and accidentally shipped to previous address, had just recently moved 2 weeks prior. So within a hour of placing the orders ( Being on hold the majority of time) tried to get the delivery address changed they wouldn't do that then tried to cancel the order they wouldn't do that neither. Customer service was terrible, the product didn't ship within hour why not change address

A Google user

This used to be an amazing app. I've had problems with buying vouchers that would somehow get automatically redeemed, and not by me or by a hacker. When I actually do redeem a voucher, I get email notifications afterwards reminding me to use that voucher before it expires. How is that possible?!? The desktop and app platforms do not seem to be syncing with each other which is very frustrating. Groupon needs to get its act together quickly or they're going to lose a longtime customer.

A Google user

I Purchased several items via Groupon. Upon attempting to redeem them, in addition to the fine print that were disclosed, I found a few that weren't. I discovered that there were undisclosed shipping costs, items that I paid for were sold out, if you weren't using a particular browser you couldn't redeem vouchers for items purchased. I attempted to contact Groupon through chat. It was unavailable. I had to send my issues by email which is going to take a few days. I am annoyed with this App!

A Google user

The app is well built and easy to use. You will definitely find great deals on unique products / services. I've used it a handful of times, and saved a fair amount each time. My biggest complaint however is the slow delivery of products purchased thru the app. Amazon Prime has me spoiled, but for example: I ordered a shampoo and conditioner on February 8, and FedEx Tracking shows it is expected to deliver February 21. Overall a solid app with great deals, albeit slow delivery.

Kendra Boykin

Fantastic way to try out new experiences at a discount on a trial basis. It's just plain useful and saves me several bucks. Never had a bad experience. Highly recommend. If you're an especially good patron (i.e., provide tips in addition to services, vendors are more likely to continue membership at a deeply discounted rate. Be cautious when buying goods though. Never had a good Groupon experience with that.

A Google user

the Groupon service is great and has saved me lots of money. I mark the app down because of its notification system. I look at items in the app, find something I don't like about it and move on, but then for the next several months I'll randomly get Andoird notifications about that same product with no way to say I'm not interested. I've had to disable notifications to avoid the constant annoyance.